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Tips For Dealing With E-Mail Rage

Have you ever gotten an e-mail that made you want to instantly go off on someone? For those of you that said “yes,” here is a handy article with helpful tips to keep you from losing your cool. I find that this bit of advice works best:

Back away from the computer: Resisting the urge to just “let someone have it” is a sign of self-control and adds points to your reputation. You also raise what I call your “CQ score” of communication intelligence by responding versus reacting.


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